Work undertaken by Remote Business Support Limited ("The Company") will be subject to the following Terms & Conditions. Where a retainer contract is provided, its terms & conditions shall supersede these.
General Responsibility for final proof reading of documents lies with the client and any errors notified within 48 hours of receipt, will be corrected free of charge. Any other corrections will be subject to a charge.
The Company recommends any original documents to be sent via registered or special delivery post.
Written confirmation via post, fax or email is required before any work is undertaken. Payment will indicate that the Client accepts the Company's Terms & Conditions.
The Company will not be held liable or responsible for the end use of any documents or work carried out by us. We retain the right to reject work which we feel is illegal, immoral or objectionable.
Fees & Payment Charges are made to the nearest 15 minutes and charged on a monthly basis.
Payments should be made by either cheque or bank transfer.
The Company reserves the right to change our original quotation if the requirements of the client should change. At all times, consultation will take place with the client over any proposed additional charges.
A deposit of up to 50% may be requested before the commencement of work. Payment is strictly 14 days from the date of invoice.
If turnaround of work in 24 hours is requested, additional charges of 20% may be applied.
All charges will be reviewed on the 1st April each year.
Confidentiality & Data Protection The Company shall keep confidential at all times information relating to the client and shall not disclose any information to a third party.
You shall keep confidential all information relating to the commercial and intellectual property of The Company and shall not disclose this to any third party.
All work carried out by The Company shall be kept on file for a period of 12 months, unless otherwise specified by the client.
Liability In the event of sickness or any other short-term absence such as holidays where The Company's services will be affected, The Company shall notify the client at the earliest opportunity and agree alternative arrangements or a plan of action.
Although every effort will be made to ensure a continuous, reliable service, in the event of equipment failure the Company cannot be held liable for any loss of information.
Neither The Company nor the Client shall be liable to the other or be deemed to be in breach of the Contract by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the Services, if the delay or failure was due to any cause beyond that party's reasonable control. Without prejudice to the generality of the foregoing, the following shall be regarded as causes beyond either party's reasonable control:-
Copyright The Company reserves all copyright and any other rights which may subsist in connection with the provision of the Company's services or facilities.
The Company reserves the right to take such actions as may be appropriate to prevent infringement of such copyright.
Applicable Law and Jurisdiction These terms and conditions shall be governed and construed in accordance with English and Welsh law and the parties shall submit to the non-exclusive jurisdiction of the English and Welsh courts.
